FAQs
FAQs for mess providers
1. How can my mess or hostel partner with Dinetimz?
To partner with Dinetimz, you can reach out to our team through the ‘Partner with Us’ section on our website or contact us directly. We will guide you through the onboarding process.
2. What are the benefits of joining Dinetimz as a mess provider?
By partnering with Dinetimz, you can expand your customer base and reach a wider audience of students. You’ll also benefit from increased visibility and marketing support.
3. How does Dinetimz handle payments and subscriptions for mess providers?
Dinetimz manages all payments and subscriptions on behalf of mess providers. We ensure timely disbursement of subscription fees to your mess or hostel.
4. Can I customize the menu and pricing for my mess on Dinetimz?
Yes, you have the flexibility to customize your menu offerings, BUT pricing on our platform will remain constant as decided by us. We provide tools for you to update your menu as needed.
5. What kind of support does Dinetimz offer to mess providers?
Dinetimz offers ongoing support to ensure a seamless experience. Our team is available to assist with any technical issues, and we provide marketing support to boost your visibility.
6. How does Dinetimz handle customer reviews and feedback for messes?
Dinetimz collects customer reviews and feedback for messes through the app. We encourage students to rate and provide feedback on their dining experiences, which can help you improve your services.
7. What responsibilities do I have as a partner mess provider?
As a partner mess provider, you are responsible for maintaining the quality and hygiene of your food offerings. You should also ensure timely order fulfillment and provide excellent customer service.
8. Is there a fee for mess providers to join Dinetimz?
Dinetimz may charge a nominal onboarding fee to cover the cost of integration and support. This fee can vary based on your specific requirements.
9. How can I update my mess's profile and menu on the Dinetimz app?
You can easily update your mess’s profile and menu through your Dinetimz partner account. Our team will provide you with access and instructions.
10. Can I offer special promotions or discounts for Dinetimz users?
Yes, you have the flexibility to create special promotions or discounts for Dinetimz users. This can be a great way to attract more students to your mess.
11. How can I track the performance and popularity of my mess on Dinetimz?
Dinetimz provides you with access to analytics and reporting tools that allow you to track the performance and popularity of your mess on the platform. You can monitor order volumes, customer reviews, and other key metrics.
12. What happens if a student has an issue with their order at my mess?
In case a student encounters any issues with their order, they can contact Dinetimz customer support, who will connect with you to resolve the problem promptly.
13. How to delete account?
Delete account option is in the profile page.
FAQs
FAQs for students
1. How can my mess or hostel partner with Dinetimz?
To partner with Dinetimz, you can reach out to our team through the ‘Partner with Us’ section on our website or contact us directly. We will guide you through the onboarding process.
2. What are the benefits of joining Dinetimz as a mess provider?
By partnering with Dinetimz, you can expand your customer base and reach a wider audience of students. You’ll also benefit from increased visibility and marketing support.
3. How does Dinetimz handle payments and subscriptions for mess providers?
Dinetimz manages all payments and subscriptions on behalf of mess providers. We ensure timely disbursement of subscription fees to your mess or hostel.
4. Can I customize the menu and pricing for my mess on Dinetimz?
Yes, you have the flexibility to customize your menu offerings, BUT pricing on our platform will remain constant as decided by us. We provide tools for you to update your menu as needed.
5. What kind of support does Dinetimz offer to mess providers?
Dinetimz offers ongoing support to ensure a seamless experience. Our team is available to assist with any technical issues, and we provide marketing support to boost your visibility.
6. How does Dinetimz handle customer reviews and feedback for messes?
Dinetimz collects customer reviews and feedback for messes through the app. We encourage students to rate and provide feedback on their dining experiences, which can help you improve your services.
7. What responsibilities do I have as a partner mess provider?
As a partner mess provider, you are responsible for maintaining the quality and hygiene of your food offerings. You should also ensure timely order fulfillment and provide excellent customer service.
8. Is there a fee for mess providers to join Dinetimz?
Dinetimz may charge a nominal onboarding fee to cover the cost of integration and support. This fee can vary based on your specific requirements.
9. How can I update my mess's profile and menu on the Dinetimz app?
You can easily update your mess’s profile and menu through your Dinetimz partner account. Our team will provide you with access and instructions.
10. Can I offer special promotions or discounts for Dinetimz users?
Yes, you have the flexibility to create special promotions or discounts for Dinetimz users. This can be a great way to attract more students to your mess.
11. How can I track the performance and popularity of my mess on Dinetimz?
Dinetimz provides you with access to analytics and reporting tools that allow you to track the performance and popularity of your mess on the platform. You can monitor order volumes, customer reviews, and other key metrics.
12. What happens if a student has an issue with their order at my mess?
In case a student encounters any issues with their order, they can contact Dinetimz customer support, who will connect with you to resolve the problem promptly.
13. How to delete account?
Delete account option is in the profile page.